Notification page crashes in Console UI after e-mail config

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Notification page crashes in Console UI after e-mail config

Böhmer, Martin

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?

 

My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.

 

Best regards,

 

Martin

 


console.log (18K) Download Attachment
core.log (18K) Download Attachment
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Re: Notification page crashes in Console UI after e-mail config

ilgrosso
Administrator
Hi Martin,
see my replies below.

Regards.

On 28/06/2017 16:44, Böhmer, Martin wrote:

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?


No, you didn't.
The Admin Console's behavior is due to an unhanded exception raised by the Core. Unfortunately, the message above does not help in recognizing what could have happened.

Can you please stop Tomcat, clear all logs, replicate the problem and paste all of your logs via pastebin or similar?

My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.


You might want to give a try to the latest 2.0.4-SNAPSHOT from:

* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-core/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-console/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-enduser/2.0.4-SNAPSHOT/
-- 
Francesco Chicchiriccò

Tirasa - Open Source Excellence
http://www.tirasa.net/

Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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AW: Notification page crashes in Console UI after e-mail config

Böhmer, Martin

Hi Francesco,

 

clearing the logs was exactly what I did to provide the core and console log attached to my previous email.

 

Anyway, I did as you suggested and included all the logs from Tomcat and Syncope. Please find them attached (access to Pastebin from our company network is blocked).

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [mailto:[hidden email]]
Gesendet: Donnerstag, 29. Juni 2017 09:10
An
: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
see my replies below.

Regards.

On 28/06/2017 16:44, Böhmer, Martin wrote:

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?


No, you didn't.
The Admin Console's behavior is due to an unhanded exception raised by the Core. Unfortunately, the message above does not help in recognizing what could have happened.

Can you please stop Tomcat, clear all logs, replicate the problem and paste all of your logs via pastebin or similar?


My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.


You might want to give a try to the latest 2.0.4-SNAPSHOT from:

* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-core/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-console/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-enduser/2.0.4-SNAPSHOT/

-- 
Francesco Chicchiriccò
 
Tirasa - Open Source Excellence
http://www.tirasa.net/
 
Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/

error-logs.zip (127K) Download Attachment
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Re: AW: Notification page crashes in Console UI after e-mail config

ilgrosso
Administrator
Hi Martin,
I went through your logs and cannot guess much.

Only questions coming to my mind are:

* PostgreSQL DB version?
* PostgreSQL JDBC JAR version?

Regards.

On 29/06/2017 11:17, Böhmer, Martin wrote:
Hi Francesco,

 

clearing the logs was exactly what I did to provide the core and console log attached to my previous email.

 

Anyway, I did as you suggested and included all the logs from Tomcat and Syncope. Please find them attached (access to Pastebin from our company network is blocked).

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Donnerstag, 29. Juni 2017 09:10
An
: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
see my replies below.

Regards.

On 28/06/2017 16:44, Böhmer, Martin wrote:

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?


No, you didn't.
The Admin Console's behavior is due to an unhanded exception raised by the Core. Unfortunately, the message above does not help in recognizing what could have happened.

Can you please stop Tomcat, clear all logs, replicate the problem and paste all of your logs via pastebin or similar?


My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.


You might want to give a try to the latest 2.0.4-SNAPSHOT from:

* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-core/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-console/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-enduser/2.0.4-SNAPSHOT/

-- 
Francesco Chicchiriccò

Tirasa - Open Source Excellence
http://www.tirasa.net/

Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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AW: AW: Notification page crashes in Console UI after e-mail config

Böhmer, Martin

Hi Francesco,

 

sorry to hear that.

 

PostgreSQL (provided by Ubuntu repos): 9.5+173

JDBC (shipped with PostgreSQL): postgresql-jdbc4-9.2.jar

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [mailto:[hidden email]]
Gesendet: Freitag, 30. Juni 2017 16:50
An: [hidden email]
Betreff: Re: AW: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
I went through your logs and cannot guess much.

Only questions coming to my mind are:

* PostgreSQL DB version?
* PostgreSQL JDBC JAR version?

Regards.

On 29/06/2017 11:17, Böhmer, Martin wrote:

 

clearing the logs was exactly what I did to provide the core and console log attached to my previous email.

 

Anyway, I did as you suggested and included all the logs from Tomcat and Syncope. Please find them attached (access to Pastebin from our company network is blocked).

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Donnerstag, 29. Juni 2017 09:10
An
: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
see my replies below.

Regards.

On 28/06/2017 16:44, Böhmer, Martin wrote:

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?


No, you didn't.
The Admin Console's behavior is due to an unhanded exception raised by the Core. Unfortunately, the message above does not help in recognizing what could have happened.

Can you please stop Tomcat, clear all logs, replicate the problem and paste all of your logs via pastebin or similar?



My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.


You might want to give a try to the latest 2.0.4-SNAPSHOT from:

* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-core/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-console/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-enduser/2.0.4-SNAPSHOT/


-- 
Francesco Chicchiriccò
 
Tirasa - Open Source Excellence
http://www.tirasa.net/
 
Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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Re: Notification page crashes in Console UI after e-mail config

ilgrosso
Administrator
On 04/07/2017 10:33, Böhmer, Martin wrote:

Hi Francesco,

 

sorry to hear that.

 

PostgreSQL (provided by Ubuntu repos): 9.5+173

JDBC (shipped with PostgreSQL): postgresql-jdbc4-9.2.jar


This JDBC Driver is way too old for PostgreSQL 9.5; please download the latest 42.1.1 for JDBC 4.1 (if using JDK 7) or for JDBC 4.2 (if using JDK 8) from

https://jdbc.postgresql.org/download.html

Regards.

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Freitag, 30. Juni 2017 16:50
An: [hidden email]
Betreff: Re: AW: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
I went through your logs and cannot guess much.

Only questions coming to my mind are:

* PostgreSQL DB version?
* PostgreSQL JDBC JAR version?

Regards.

On 29/06/2017 11:17, Böhmer, Martin wrote:

 

clearing the logs was exactly what I did to provide the core and console log attached to my previous email.

 

Anyway, I did as you suggested and included all the logs from Tomcat and Syncope. Please find them attached (access to Pastebin from our company network is blocked).

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Donnerstag, 29. Juni 2017 09:10
An
: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
see my replies below.

Regards.

On 28/06/2017 16:44, Böhmer, Martin wrote:

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?


No, you didn't.
The Admin Console's behavior is due to an unhanded exception raised by the Core. Unfortunately, the message above does not help in recognizing what could have happened.

Can you please stop Tomcat, clear all logs, replicate the problem and paste all of your logs via pastebin or similar?



My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.


You might want to give a try to the latest 2.0.4-SNAPSHOT from:

* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-core/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-console/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-enduser/2.0.4-SNAPSHOT/


-- 
Francesco Chicchiriccò
 
Tirasa - Open Source Excellence
http://www.tirasa.net/
 
Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/


-- 
Francesco Chicchiriccò

Tirasa - Open Source Excellence
http://www.tirasa.net/

Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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AW: Notification page crashes in Console UI after e-mail config

Böhmer, Martin

Hi Francesco,

 

I downloaded & installed the latest JDBC 4.2 driver (as I am running Oracle Java 8). Unfortunately the problem stays exactly the same.

 

Here are some ideas from my side. They are just educated guesses and may lead the wrong way as I am unable to further validate them due to my lack of knowledge about Syncope’s implementation.

 

1.       Quartz Scheduler configuration issue (org.quartz.jobStore.dontSetAutoCommitFalse)
http://www.quartz-scheduler.org/documentation/quartz-2.2.x/configuration/ConfigJobStoreTX.html

2.       Issue with Spring Batch an Postgres transactions
https://stackoverflow.com/questions/32113132/jdbc-auto-commit-not-working-with-postgresql-9-driver

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [mailto:[hidden email]]
Gesendet: Di
enstag, 4. Juli 2017 12:01
An: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

On 04/07/2017 10:33, Böhmer, Martin wrote:

Hi Francesco,

 

sorry to hear that.

 

PostgreSQL (provided by Ubuntu repos): 9.5+173

JDBC (shipped with PostgreSQL): postgresql-jdbc4-9.2.jar


This JDBC Driver is way too old for PostgreSQL 9.5; please download the latest 42.1.1 for JDBC 4.1 (if using JDK 7) or for JDBC 4.2 (if using JDK 8) from

https://jdbc.postgresql.org/download.html

Regards.


Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Freitag, 30. Juni 2017 16:50
An: [hidden email]
Betreff: Re: AW: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
I went through your logs and cannot guess much.

Only questions coming to my mind are:

* PostgreSQL DB version?
* PostgreSQL JDBC JAR version?

Regards.

On 29/06/2017 11:17, Böhmer, Martin wrote:

 

clearing the logs was exactly what I did to provide the core and console log attached to my previous email.

 

Anyway, I did as you suggested and included all the logs from Tomcat and Syncope. Please find them attached (access to Pastebin from our company network is blocked).

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Donnerstag, 29. Juni 2017 09:10
An
: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
see my replies below.

Regards.

On 28/06/2017 16:44, Böhmer, Martin wrote:

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?


No, you didn't.
The Admin Console's behavior is due to an unhanded exception raised by the Core. Unfortunately, the message above does not help in recognizing what could have happened.

Can you please stop Tomcat, clear all logs, replicate the problem and paste all of your logs via pastebin or similar?




My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.


You might want to give a try to the latest 2.0.4-SNAPSHOT from:

* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-core/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-console/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-enduser/2.0.4-SNAPSHOT/



-- 
Francesco Chicchiriccò
 
Tirasa - Open Source Excellence
http://www.tirasa.net/
 
Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/

 

-- 
Francesco Chicchiriccò
 
Tirasa - Open Source Excellence
http://www.tirasa.net/
 
Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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Re: Notification page crashes in Console UI after e-mail config

ilgrosso
Administrator
Hi Martin,
thanks for your willing to contribute.

PostgreSQL is my personal (and my company's) preferred choice for our customers, when deploying Apache Syncope.
With such configuration, we are running Syncope in production in several environments (most of them are Debian / Ubuntu, but also RedHat / CentOS).

Moreover, there is a work-in-progress about Syncope on Docker, currently based on DEB distribution and Syncope 2.0.2 at

https://github.com/andrea-patricelli/syncope-docker/tree/2_0_X

All that to say that the problem you are experiencing is definitely not something that should depend on the product itself but rather somehow on your environment / configuration.

I have only found the following reference in Syncope:

https://issues.apache.org/jira/browse/SYNCOPE-606

where the problem was that the DataSource was manually enabled in /etc/tomcat7/Catalina/localhost/syncope.xml (/etc/tomcat8/Catalina/localhost/syncope.xml in your case).

Would you mind to try again in a fresh Debian / Ubuntu box (VM or Docker image is just fine) by following the steps in

http://syncope.apache.org/docs/getting-started.html#debian-packages

and nothing more? I've just been through it and everything worked flawlessly.

Regards.

On 04/07/2017 22:19, Böhmer, Martin wrote:

Hi Francesco,

 

I downloaded & installed the latest JDBC 4.2 driver (as I am running Oracle Java 8). Unfortunately the problem stays exactly the same.

 

Here are some ideas from my side. They are just educated guesses and may lead the wrong way as I am unable to further validate them due to my lack of knowledge about Syncope’s implementation.

 

1.       Quartz Scheduler configuration issue (org.quartz.jobStore.dontSetAutoCommitFalse)
http://www.quartz-scheduler.org/documentation/quartz-2.2.x/configuration/ConfigJobStoreTX.html

2.       Issue with Spring Batch an Postgres transactions
https://stackoverflow.com/questions/32113132/jdbc-auto-commit-not-working-with-postgresql-9-driver

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Di
enstag, 4. Juli 2017 12:01
An: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

On 04/07/2017 10:33, Böhmer, Martin wrote:

Hi Francesco,

 

sorry to hear that.

 

PostgreSQL (provided by Ubuntu repos): 9.5+173

JDBC (shipped with PostgreSQL): postgresql-jdbc4-9.2.jar


This JDBC Driver is way too old for PostgreSQL 9.5; please download the latest 42.1.1 for JDBC 4.1 (if using JDK 7) or for JDBC 4.2 (if using JDK 8) from

https://jdbc.postgresql.org/download.html

Regards.


Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Freitag, 30. Juni 2017 16:50
An: [hidden email]
Betreff: Re: AW: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
I went through your logs and cannot guess much.

Only questions coming to my mind are:

* PostgreSQL DB version?
* PostgreSQL JDBC JAR version?

Regards.

On 29/06/2017 11:17, Böhmer, Martin wrote:

 

clearing the logs was exactly what I did to provide the core and console log attached to my previous email.

 

Anyway, I did as you suggested and included all the logs from Tomcat and Syncope. Please find them attached (access to Pastebin from our company network is blocked).

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Donnerstag, 29. Juni 2017 09:10
An
: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
see my replies below.

Regards.

On 28/06/2017 16:44, Böhmer, Martin wrote:

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?


No, you didn't.
The Admin Console's behavior is due to an unhanded exception raised by the Core. Unfortunately, the message above does not help in recognizing what could have happened.

Can you please stop Tomcat, clear all logs, replicate the problem and paste all of your logs via pastebin or similar?




My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.


You might want to give a try to the latest 2.0.4-SNAPSHOT from:

* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-core/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-console/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-enduser/2.0.4-SNAPSHOT/

-- 
Francesco Chicchiriccò

Tirasa - Open Source Excellence
http://www.tirasa.net/

Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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AW: Notification page crashes in Console UI after e-mail config

Böhmer, Martin

Hi Francesco,

 

I finally had the chance to give Syncope 2.0.4 a try on a fresh machine as you suggested. Good news: I do not have any issues with the notification page any more.

 

However, notifications are not working due to the email configuration. I found the documentation in the reference guide lacks of important details.

https://syncope.apache.org/docs/reference-guide.html#e-mail-configuration

 

1.       The reference guide only names the properties. This is fine for user, host, etc., but the protocol needs some explanation. I you have never worked with JavaMail, you’re lost. It would be really helpful to have a link from the Syncope mail properties to the JavaMail properties (if this link exists). Or just give examples for SMTP with STARTSSL (there is no flag for enabling StartSSL!?) and SMTPS scenarios.

2.       Where to find the promised debug output when mailDebug is set to true? I restarted tomcat and created a notification task. There is no info on “handshake, authentication, delivery and disconnection” in catalina.out or core.log or console.log

 

Regards,

 

Martin

 

Von: Francesco Chicchiriccò [mailto:[hidden email]]
Gesendet: Mittwoch, 5. Juli 2017 09:12
An: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
thanks for your willing to contribute.

PostgreSQL is my personal (and my company's) preferred choice for our customers, when deploying Apache Syncope.
With such configuration, we are running Syncope in production in several environments (most of them are Debian / Ubuntu, but also RedHat / CentOS).

Moreover, there is a work-in-progress about Syncope on Docker, currently based on DEB distribution and Syncope 2.0.2 at

https://github.com/andrea-patricelli/syncope-docker/tree/2_0_X

All that to say that the problem you are experiencing is definitely not something that should depend on the product itself but rather somehow on your environment / configuration.

I have only found the following reference in Syncope:

https://issues.apache.org/jira/browse/SYNCOPE-606

where the problem was that the DataSource was manually enabled in /etc/tomcat7/Catalina/localhost/syncope.xml (/etc/tomcat8/Catalina/localhost/syncope.xml in your case).

Would you mind to try again in a fresh Debian / Ubuntu box (VM or Docker image is just fine) by following the steps in

http://syncope.apache.org/docs/getting-started.html#debian-packages

and nothing more? I've just been through it and everything worked flawlessly.

Regards.

On 04/07/2017 22:19, Böhmer, Martin wrote:

Hi Francesco,

 

I downloaded & installed the latest JDBC 4.2 driver (as I am running Oracle Java 8). Unfortunately the problem stays exactly the same.

 

Here are some ideas from my side. They are just educated guesses and may lead the wrong way as I am unable to further validate them due to my lack of knowledge about Syncope’s implementation.

 

1.       Quartz Scheduler configuration issue (org.quartz.jobStore.dontSetAutoCommitFalse)
http://www.quartz-scheduler.org/documentation/quartz-2.2.x/configuration/ConfigJobStoreTX.html

2.       Issue with Spring Batch an Postgres transactions
https://stackoverflow.com/questions/32113132/jdbc-auto-commit-not-working-with-postgresql-9-driver

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Di
enstag, 4. Juli 2017 12:01
An: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

On 04/07/2017 10:33, Böhmer, Martin wrote:

Hi Francesco,

 

sorry to hear that.

 

PostgreSQL (provided by Ubuntu repos): 9.5+173

JDBC (shipped with PostgreSQL): postgresql-jdbc4-9.2.jar



This JDBC Driver is way too old for PostgreSQL 9.5; please download the latest 42.1.1 for JDBC 4.1 (if using JDK 7) or for JDBC 4.2 (if using JDK 8) from

https://jdbc.postgresql.org/download.html

Regards.



Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Freitag, 30. Juni 2017 16:50
An: [hidden email]
Betreff: Re: AW: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
I went through your logs and cannot guess much.

Only questions coming to my mind are:

* PostgreSQL DB version?
* PostgreSQL JDBC JAR version?

Regards.

On 29/06/2017 11:17, Böhmer, Martin wrote:

 

clearing the logs was exactly what I did to provide the core and console log attached to my previous email.

 

Anyway, I did as you suggested and included all the logs from Tomcat and Syncope. Please find them attached (access to Pastebin from our company network is blocked).

 

Best regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Donnerstag, 29. Juni 2017 09:10
An
: [hidden email]
Betreff: Re: Notification page crashes in Console UI after e-mail config

 

Hi Martin,
see my replies below.

Regards.

On 28/06/2017 16:44, Böhmer, Martin wrote:

Hi,

 

I tried to activate the notification feature, but ran into an error I am unable to tackle.

 

Here is what I did:

1.       Adjusted mail.properties file according to our local setup (i.e. changed  the server name)

2.       Via the Console UI I changed the parameter “notificationjob.cronExpression” from empty string to: * 0/5 * * * ? *

3.       Restarted Tomcat

4.       Opened Notifications page in Console UI: Configuration à Notifications (in order to create a notification task to check e-mail config)

 

At step 4 I was redirected to the login screen showing the message “Error while contacting Syncope core”.

 

I attached the Core and Console log files. Root cause seems to be:

org.apache.syncope.common.lib.SyncopeClientException: DataIntegrityViolation [Cannot commit when autoCommit is enabled.]

 

Did I do something wrong?


No, you didn't.
The Admin Console's behavior is due to an unhanded exception raised by the Core. Unfortunately, the message above does not help in recognizing what could have happened.

Can you please stop Tomcat, clear all logs, replicate the problem and paste all of your logs via pastebin or similar?





My setup is: Apache Syncope 2.0.3 Redhat distribution, JDK 1.8.0_131-b11 from Oracle, Tomcat  8.0.32-1ubuntu1, Ubuntu 16.04 LTS.


You might want to give a try to the latest 2.0.4-SNAPSHOT from:

* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-core/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-console/2.0.4-SNAPSHOT/
* https://repository.apache.org/content/groups/snapshots/org/apache/syncope/syncope-deb-enduser/2.0.4-SNAPSHOT/

-- 
Francesco Chicchiriccò
 
Tirasa - Open Source Excellence
http://www.tirasa.net/
 
Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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Re: AW: Notification page crashes in Console UI after e-mail config

ilgrosso
Administrator
On 21/07/2017 11:23, Böhmer, Martin wrote:

Hi Francesco,

 

I finally had the chance to give Syncope 2.0.4 a try on a fresh machine as you suggested. Good news: I do not have any issues with the notification page any more.


That's great to hear :-)

However, notifications are not working due to the email configuration. I found the documentation in the reference guide lacks of important details.

https://syncope.apache.org/docs/reference-guide.html#e-mail-configuration

 

1.       The reference guide only names the properties. This is fine for user, host, etc., but the protocol needs some explanation. I you have never worked with JavaMail, you’re lost. It would be really helpful to have a link from the Syncope mail properties to the JavaMail properties (if this link exists). Or just give examples for SMTP with STARTSSL (there is no flag for enabling StartSSL!?) and SMTPS scenarios.


Feel free to open a PR for improving the docs; in particular

https://github.com/apache/syncope/blob/2_0_X/src/main/asciidoc/reference-guide/workingwithapachesyncope/systemadministration/emailconfiguration.adoc

If you would like to go along this way, please first take a look at

http://syncope.apache.org/contributing.html

and send an ICLA as specified, thanks!

2.       Where to find the promised debug output when mailDebug is set to true? I restarted tomcat and created a notification task. There is no info on “handshake, authentication, delivery and disconnection” in catalina.out or core.log or console.log


This would need some investigation: would you mind opening an issue on JIRA? Thanks.

Regards.
-- 
Francesco Chicchiriccò

Tirasa - Open Source Excellence
http://www.tirasa.net/

Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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AW: AW: Notification page crashes in Console UI after e-mail config

Böhmer, Martin

Hi Francesco,

 

Thanks for your feedback. I created an issues as requested:

https://issues.apache.org/jira/browse/SYNCOPE-1180

 

Regarding the documentation, I am still missing the information that I would like to see in there. So I am kinda unable to contribute.

 

Regards,

 

Martin

 

Von: Francesco Chicchiriccò [mailto:[hidden email]]
Gesendet: Donnerstag, 27. Juli 2017 11:16
An: [hidden email]
Betreff: Re: AW: Notification page crashes in Console UI after e-mail config

 

On 21/07/2017 11:23, Böhmer, Martin wrote:

Hi Francesco,

 

I finally had the chance to give Syncope 2.0.4 a try on a fresh machine as you suggested. Good news: I do not have any issues with the notification page any more.


That's great to hear :-)


However, notifications are not working due to the email configuration. I found the documentation in the reference guide lacks of important details.

https://syncope.apache.org/docs/reference-guide.html#e-mail-configuration

 

1.       The reference guide only names the properties. This is fine for user, host, etc., but the protocol needs some explanation. I you have never worked with JavaMail, you’re lost. It would be really helpful to have a link from the Syncope mail properties to the JavaMail properties (if this link exists). Or just give examples for SMTP with STARTSSL (there is no flag for enabling StartSSL!?) and SMTPS scenarios.


Feel free to open a PR for improving the docs; in particular

https://github.com/apache/syncope/blob/2_0_X/src/main/asciidoc/reference-guide/workingwithapachesyncope/systemadministration/emailconfiguration.adoc

If you would like to go along this way, please first take a look at

http://syncope.apache.org/contributing.html

and send an ICLA as specified, thanks!


2.       Where to find the promised debug output when mailDebug is set to true? I restarted tomcat and created a notification task. There is no info on “handshake, authentication, delivery and disconnection” in catalina.out or core.log or console.log


This would need some investigation: would you mind opening an issue on JIRA? Thanks.

Regards.

-- 
Francesco Chicchiriccò
 
Tirasa - Open Source Excellence
http://www.tirasa.net/
 
Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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Re: Notification page crashes in Console UI after e-mail config

ilgrosso
Administrator
Hi Martin,
FYI the mail debugging feature is now fully enabled in 2.0.5-SNAPSHOT, and the upgraded documentation

https://ci.apache.org/projects/syncope/2_0_X/reference-guide.html#e-mail-configuration

now features a couple of working samples.

Please note that with 2.0.4, while making STARTTLS work is possible (but not trivial), mail debugging is not.

Regards.

On 28/07/2017 15:12, Böhmer, Martin wrote:

Hi Francesco,

 

Thanks for your feedback. I created an issues as requested:

https://issues.apache.org/jira/browse/SYNCOPE-1180

 

Regarding the documentation, I am still missing the information that I would like to see in there. So I am kinda unable to contribute.

 

Regards,

 

Martin

 

Von: Francesco Chicchiriccò [[hidden email]]
Gesendet: Donnerstag, 27. Juli 2017 11:16
An: [hidden email]
Betreff: Re: AW: Notification page crashes in Console UI after e-mail config

 

On 21/07/2017 11:23, Böhmer, Martin wrote:

Hi Francesco,

 

I finally had the chance to give Syncope 2.0.4 a try on a fresh machine as you suggested. Good news: I do not have any issues with the notification page any more.


That's great to hear :-)


However, notifications are not working due to the email configuration. I found the documentation in the reference guide lacks of important details.

https://syncope.apache.org/docs/reference-guide.html#e-mail-configuration

 

1.       The reference guide only names the properties. This is fine for user, host, etc., but the protocol needs some explanation. I you have never worked with JavaMail, you’re lost. It would be really helpful to have a link from the Syncope mail properties to the JavaMail properties (if this link exists). Or just give examples for SMTP with STARTSSL (there is no flag for enabling StartSSL!?) and SMTPS scenarios.


Feel free to open a PR for improving the docs; in particular

https://github.com/apache/syncope/blob/2_0_X/src/main/asciidoc/reference-guide/workingwithapachesyncope/systemadministration/emailconfiguration.adoc

If you would like to go along this way, please first take a look at

http://syncope.apache.org/contributing.html

and send an ICLA as specified, thanks!


2.       Where to find the promised debug output when mailDebug is set to true? I restarted tomcat and created a notification task. There is no info on “handshake, authentication, delivery and disconnection” in catalina.out or core.log or console.log


This would need some investigation: would you mind opening an issue on JIRA? Thanks.

Regards.

-- 
Francesco Chicchiriccò

Tirasa - Open Source Excellence
http://www.tirasa.net/

Member at The Apache Software Foundation
Syncope, Cocoon, Olingo, CXF, OpenJPA, PonyMail
http://home.apache.org/~ilgrosso/
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